Covid 19 Update
It seems that new stages of reopening are emerging every day. We have no idea how many there will be in total. There are numerous requirements which must be met in order to provide personal care. For the time being and into the future, until full opening is achieved, most urgent problems will be dealt with virtually and in person as a last resort. At this time we still do not have enough personal protective equipment to allow full reopening. Our waiting room is closed. Under current guidelines we would have to work anywhere from 12 to 18 hour days in order to meet the same level of service as was in place prior to Covid lockdown. We are attempting to provide urgent care in a minimal contact fashion. This may involve attending in person to have specific testing along with a follow-up virtual visit. Our virtual counselling services are currently taxed to the limit and extensive wait times can be encountered. Different clinics and specialists are also handling things differently due to the confusion. We will all have to be patient and attempt to adapt.
Please do not call and ask for a referral that is non-urgent. There is no advantage to be placed on a waiting list since they do not exist. Each request is handled on a case-by-case basis with urgent request taking precedent. If you are looking for results from another physician or clinic, then it is best to call the practitioner who ordered the results or is monitoring that aspect of your care. We will contact you for any abnormalities ordered through our clinic.
It is mandatory to wear a mask in all public areas of our medical building. This also includes inside of clinics. We asked that you do not come to the medical centre without a confirmed appointment. There are times specifically set aside to follow-up those that have recovered from Covid and we would appreciate that this be accomplished in isolation with minimal exposure to other patients.
We highly encourage you to keep track of things like blood pressure, weight, blood sugar etc. at home and either email or call in results to us if you have any concerns.
We will continue to attempt to keep immunization and prenatal appointments on schedule.
It is important that you show up at the time given to you. Maintaining social distancing depends on this. If you are late, please call ahead so that we can rebook you into a better more appropriate appointment time.
Some patients are panicking with paperwork that demands medical deadlines.. These cannot be met or accomplished during a coronavirus lockdown. We suggest you contact the institution or company which issued the paperwork or demand. Accommodations are being made in most cases.
it is our hope that by early fall we may be in a position to tackle the large volume of normal and preventative testing that has accumulated. We encourage everyone to follow the current provincial guidelines.